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At Karrie Fashion Beauty Store, customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help!

1. Returns Eligibility

We accept returns under the following conditions:
✅ Items must be unused, unworn, and in original packaging.
✅ Returns must be requested within 14 days of receiving your order.
✅ Products must have all tags attached and remain in their original condition.
✅ Beauty and personal care products cannot be returned due to hygiene reasons.
✅ Sale and clearance items are final sale and not eligible for return.

2. How to Request a Return

1️⃣ Email our support team at karriefashion36@gmail.com with your order number and reason for return.
2️⃣ We will review your request and provide return instructions.
3️⃣ Ship the item(s) back using a trackable shipping method.
4️⃣ Once received and inspected, we will process your refund or exchange.

⚠️ Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

3. Refunds

Once your return is received and approved:
💰 Refunds will be issued to your original payment method within 5-7 business days.
💳 If using Afterpay/Klarna, refunds may take additional processing time.
🚫 Shipping fees are non-refundable unless due to an error on our part.

4. Exchanges

Want a different size or color? No problem! Simply follow the return process and place a new order for your desired item.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours with photos. We will send a replacement or issue a full refund, including shipping costs.

6. Non-Returnable Items

🚫 Beauty & personal care products (for hygiene reasons)
🚫 Lingerie & swimwear (unless unused with hygiene stickers intact)
🚫 Customized or personalized items
🚫 Final sale/clearance items

7. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us at:
📧 karriefashion36@gmail.com

Thank you for shopping with Karrie Fashion Beauty Store! ✨